2026 HIPAA Update Effective July 1, 2026.

    Privacy Policy

    Effective Date: December 1, 2024

    Last Updated: December 28, 2024

    Live Compliance LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our SaaS platform.

    1. Information We Collect

    Website Visitors

    • Personal Data: Names, emails, IP addresses, and any information submitted via forms.
    • Cookies and Tracking: We use analytics cookies to track visitor interactions. Google Analytics collects information for analytics purposes.
    • Forms: Any data entered by website visitors (e.g., contact forms).

    SaaS Users

    • User Data: Employee data, IP addresses, login details.
    • Uploaded Content: Compliance adherence, regulatory documentation, and related files.
    • Metadata: User actions within the platform, such as record edits by username, date, and time.

    2. How We Use Your Data

    • Purpose: User account management, service improvement, and anonymized research or marketing.
    • Automated Processes: No automated decision-making or profiling mechanisms are used.

    3. Data Sharing

    We do not share your data with third parties except where required under Business Associate Agreements (BAAs).

    4. Data Storage

    • Location: Data is stored on cloud providers IONOS, Bunny CDN, and AWS, all located in the U.S.
    • Retention Period: Data is retained for seven years.
    • Modification and Deletion: Users may request data access, modification, or deletion by contacting support@livecompliance.com.

    5. User Rights

    • Rights: Users have the right to access, rectify, or delete their data.
    • Request Process: Submit requests to support@livecompliance.com.
    • Compliance: We comply with HIPAA and NIST standards.

    6. Security Measures

    • Safeguards: Encryption, access controls, and transactional backups in multiple offsite locations.
    • Standards alignment: Our platform and operational practices are aligned with HIPAA Security Rule requirements and the NIST Cybersecurity Framework.

    7. Third-Party Services

    • Service Providers: Stripe and QuickBooks Online for payment processing.
    • External Links: Links to third-party sites, such as connectsecure.com, may be present.

    8. Minors

    We do not knowingly collect data from minors.

    9. Policy Updates

    We review and update this Privacy Policy at least annually or as needed. Changes will be published on our website, and Live Compliance clients will be notified.

    10. Contact Information

    For privacy concerns or questions, please contact us at: